Staff disengagement is a big problem in organisations across Australia.  The truth is, it doesn’t need to be a big problem. Here’s proof.  PMC invested on engaging staff  and in the process reduce turnover, cut costs and improved its employment brand, all in the midst of a recession.

“What’s most surprising about PMC’s approach to this looming crisis: The facility moved downsizing to the bottom of its list of responses. PMC is the only local hospital that hasn’t cut staff and has publicly stated that layoffs will be its "last strategy."  Read more...

We explored Gallup’s study on the issue of employee disengagement in an earlier post. The statistics are sobering. 82% of Australians are not actively engaged at work, costing the nation $42 billion in lost productivity annually.  We caught up with Allan Watkinson, Engagement Manager at Gallup Consulting to understand more about their latest study, unhappy workplaces and the likely solutions to employee disengagement.  Read more...

Only 26% of Australian workers are actively engaged in their work, according to a report by BlessingWhite (lengthy registration required).  A Gallup survey estimated the lost to the nation, as a result of disengaged employees, at around $31.5 billion.

McDaniel Partners brilliantly illustrates below that the key to engaging customer is to first engage employees. Tough economic times adds new meaning to the importance of an engaged workforce.