A brand new year arrives. Hundreds of ‘to do’ items screams for attention. What is one supposed to do first?
I am reminded of a quote by Hank Paulson, former CEO, Goldman Sachs:
“I call 60 CEOs in the first week of the year to wish them happy New Year. …” (Source: Fortune, “Secrets of Greatness,” 0320.05 via Tom Peters)
It’s good to remind ourselves that we are in the people business. Human touch matters even in the midst of unprecedented advances in technology and upheaval in our industry. A simple goodwill call, without expecting anything in return, is a good way to start the new year.
Happy new year.